Delivery Concerns
Where in the Philippines do you ship and what shipping provider do you use?
- We ship nationwide via multiple delivery partners.
How much is the shipping fee?
- The shipping fee will depend on your location and weight/size of items ordered, final shipping price will be given through updates on your given phone number or you may ask immediately to find out through our social media accounts.
-For orders that opted for online payment, you are only given 24 hours to show your proof of payment, exceeding the allotted time results in cancellation of your order.
What are your shipping options?
- We have same day delivery for areas in Metro Manila or depending if our courier partners delivers in your area.
- For Standard Shipping: Metro Manila Price depends on your area and the size / weight of your item. It ranges from 100-200 pesos and shipping is from 2-5 working days.
- For Provincial Shipping: price depends on your area and the size/ weight of your item. It ranges from 160-400 pesos and shipping is from 5-7 working days.
Note: For large size orders like 30x40 boards and canvases, shipping fee may increase.
When will my order be shipped?
- If you opted for same day delivery, COD or online are your options for payments, we’ll send you an update regarding the shipping fee & ship your products as soon as possible.
- Standard Shipping payments may be COD or online. Order will be shipped out the same or next working day after payment. Expect to receive your order in 2-5 working days.
-Provincial Shipping payment must be online. Proof of payment must be shown, once confirmed your order will be shipped. Expect to receive your order in 5-7 working days.
- No shipping on Sundays and on holidays. Shipping schedule on holidays vary depending on the courier partner's operational schedule.
Why haven't I received my package?
- Delivery delays due to the weather for the same day delivery or unforeseen circumstances. But don't worry we will update you.
-For Standard and Provincial Shipping we receive updates about delays and issues from our courier partners and will relay them immediately to you.